Everything you need to know about how sona104 collects your personal information, why it is stored, who it may be shared with, and how it is protected — all explained here in plain language.
A quick overview of our layered security measures to protect your privacy.
Every connection to the platform is protected with 256-bit SSL encryption. From passwords to payment details — everything is transmitted in encrypted form.
Sona104 never sells or transfers your personal information to third parties — except where required by law.
Your data is stored on internationally certified secure servers. Regular security audits and backups are conducted to ensure data integrity and protection.
Sona104 collects only the information necessary to operate the service — we never ask for data we do not need.
You have the right to request access to, correction of, or deletion of your information at any time.
A full explanation of which cookies are used and how they improve your experience.
This privacy policy explains how your information is handled when you use the sona104 website and services. By using our services, you are considered to have agreed to this policy.
Sona104 collects three types of information — what members provide directly, what is automatically gathered during use of the service, and what is received from third-party services such as payment gateways.
| Data Type | Example | Source |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Provided by member |
| Contact information | Mobile number, email address, postal address | Provided by member |
| Payment information | BKash/Nagad number, transaction history | Member & gateway |
| Usage Information | Login times, betting history, preferred games | Automatic |
| Device Information | IP address, browser, operating system | Automatic |
| Communication Records | Support chat logs, email correspondence | Where Applicable |
The information we collect is used for the following purposes:
Sona104 never sells your data to third-party advertisers. Any statistics generated for service improvement purposes are fully anonymised and cannot be traced back to any individual.
Sona104 retains information for the following periods:
Once the retention period expires, your data is either permanently deleted or anonymised so that you can no longer be identified.
As a sona104 member, you have the following rights over your personal data:
To exercise any of these rights, Help Center-or email us at support@sona104.best. We will respond within 30 days of receiving your request.
Sona104 uses cookies and similar technologies to enhance your experience. We use the following types of cookies:
Sona104 does not use third-party advertising cookies that track you across other websites.
Sona104 follows the highest industry security standards to protect your information:
If this privacy policy needs to be updated, sona104 will notify members by email before the changes take effect and update the "Last Updated" date at the top of this page. For significant changes, a notice will also be displayed on the platform.
When signing up on any platform online, most of us tap "Agree" without ever reading the privacy policy. But this policy is actually written for you — it explains what the site does with your mobile number, date of birth, and payment details. sona104 believes every member has the right to know, which is why this policy is written in plain, easy-to-understand language.
One of the most common concerns is — "Is my bKash number being shared anywhere?" The answer is no. sona104 uses your payment information solely to process transactions, and it passes directly through the payment gateway — full payment details are never stored on sona104's servers. This is an internationally recognized standard known as PCI DSS compliance.
Many people see IP address collection as a security risk. In reality, it is primarily a security tool. If there is an unusual login attempt on your account from an unfamiliar device or location, it is the IP data that flags it and alerts you. It is done to keep you protected.
A word on our data retention policy: closing your account does not mean your data is deleted immediately. Legal and financial regulations require us to keep transaction records for a set period — this is not sona104's choice, but a requirement under international anti-money laundering laws. That said, once the retention period is up, your data is genuinely deleted.
Knowing your rights matters. You can request to see what information sona104 holds about you at any time. If anything is inaccurate, you can ask for it to be corrected. And if you no longer want to receive marketing emails or SMS, the option to opt out is always available. These are not just words on paper — sona104 genuinely respects and upholds them.
At its core, sona104's privacy policy comes down to one thing — your data belongs to you. We use only the minimum information necessary to keep the service running well, and everything else stays protected. If you have any questions, Help Center, please get in touch.
Contact us to learn about your data or to exercise your rights.
Help CenterSona104 complies with GDPR and international data protection standards. Your information is always kept secure.
Frequently asked questions about tournaments and betting records.
Under our privacy policy, sona104 keeps your information secure at all times. Register and enjoy betting with complete peace of mind.
Sona104 supports responsible gaming. Betting is for entertainment — not a source of income. For users 18+ only. Learn more Responsible Gaming page. View full terms and conditions Terms & Conditions.